Our Commitment to Privacy
Washington Plumbing ("we", "our", or "us") respects your privacy and is dedicated to safeguarding your personal data. This policy explains our information practices regarding our website and plumbing dispatch services located at 1933 S L St, Tacoma, WA 98405.
Information We Collect
Because we operate as a direct, phone-first plumbing dispatch service rather than collecting online marketing profiles, we collect only the essential information necessary to perform plumbing services:
- Contact & Location Information: Your name, phone number, and physical service address when you call (253) 201-3775 to schedule an estimate or emergency repair.
- Service & Equipment Details: Information regarding the plumbing symptoms, equipment model, and piping infrastructure relevant to diagnosing and resolving your issue.
- Billing & Payment Data: Necessary payment information collected strictly at the time of invoice settlement following completed service.
How We Use Collected Information
Information gathered during service calls is used solely to dispatch technicians, communicate appointment windows, execute plumbing repairs, process payments, and maintain necessary business and tax records required under Washington State law.
No Sale of Personal Information
We do not sell, rent, lease, or trade customer contact details, phone numbers, or residential addresses to third-party marketing companies. Information is shared only with certified subcontractors or municipal inspectors directly involved in completing your permitted plumbing installation, or when required by lawful government subpoena.
Data Security
We implement standard physical, technical, and managerial safeguards to protect your personal information against unauthorized access, loss, or disclosure.
Contacting Us Regarding Privacy
If you have any questions or concerns regarding our privacy practices or wish to update your records, please contact us directly at (253) 201-3775 or write to Washington Plumbing, 1933 S L St, Tacoma, WA 98405, USA.